Terms and Conditions

1. Lawful Conduct and Compliance

You agree to use our services and website exclusively for lawful purposes and in compliance with all applicable Thai laws and regulations. This includes but is not limited to:

• • Compliance with Thai labor laws, safety regulations, and facility management requirements
• • Adherence to environmental regulations and sustainability standards
• • Respect for intellectual property rights and confidentiality obligations
• • Honest representation of your business and facility requirements

2. Prohibited Activities and Behaviors

When interacting with Arun Prakai, you specifically agree not to:

• • Provide false, misleading, or fraudulent information in service inquiries or contracts
• • Attempt to interfere with the proper functioning of our website or systems
• • Reproduce, distribute, or commercially exploit our proprietary cleaning methodologies
• • Engage in any conduct that could damage our reputation or business relationships
• • Use our services to violate any third party's rights or for any unlawful purpose
• • Harass, threaten, or mistreat our cleaning personnel or staff members

3. Content Guidelines and Restrictions

All information you provide through our website, including contact forms, service requests, and communications, must be accurate, current, and complete. You are responsible for maintaining the accuracy of this information and updating it as necessary. Any content you submit must not contain material that is offensive, defamatory, or violates any third party's rights.

4. Age Restrictions and Requirements

Our services are designed for business-to-business relationships. Users must be at least 18 years of age and have the legal capacity to enter into binding contracts under Thai law. If you are representing a business entity, you must have appropriate authorization to commit that entity to service agreements.

5. Facility Access and Safety

As a client or potential client, you are responsible for:

• • Ensuring safe access to facilities for our cleaning teams
• • Disclosing any known safety hazards or special conditions
• • Maintaining adequate security protocols and access procedures
• • Providing necessary utilities and resources for service delivery

6. Indemnification Obligations

You agree to indemnify and hold harmless Arun Prakai, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these terms, your use of our services, your violation of any law or regulation, or your violation of any third party rights.

7. Privacy and Data Protection

You acknowledge that your use of our services involves the processing of personal data as described in our Privacy Policy. You agree to our data handling practices and consent to the collection and use of information in accordance with that policy. You are responsible for ensuring that any personal data you provide about third parties (such as facility contacts) is shared with appropriate authorization.

8. Third-Party Interactions

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Your interactions with third parties through links from our website are solely between you and such third parties. We encourage you to review their terms and policies before engaging with external services.

9. Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis. While we strive for accuracy in all information presented, we make no warranties or representations regarding:

• • The accuracy, completeness, or currency of website content
• • Uninterrupted or error-free website operation
• • Specific outcomes or results from our cleaning services (which are governed by individual service agreements)
• • The absence of viruses or harmful components in our website

10. Limitation of Liability

To the fullest extent permitted by Thai law, Arun Prakai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services, including but not limited to lost profits, business interruption, or loss of data, even if we have been advised of the possibility of such damages. Our total liability in any matter arising from these terms shall not exceed the amount paid by you, if any, for accessing our services.

11. Consequential Damages Exclusion

Under no circumstances shall Arun Prakai be liable for any damages that result from reliance on information obtained through our website, delays or interruptions in service, or any other matter relating to our website or general inquiries. Specific service commitments and related liabilities are addressed in formal service agreements for active clients.

12. Force Majeure Provisions

We shall not be liable for any failure to perform our obligations where such failure results from causes beyond our reasonable control, including but not limited to natural disasters, government actions, civil disturbances, labor disputes, pandemic conditions, or failures of telecommunications or internet infrastructure.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Thailand, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Bangkok, Thailand for the resolution of any disputes arising from these terms or your use of our services.

14. Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising out of or relating to these terms, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty days, either party may pursue available legal remedies. For commercial service relationships, alternative dispute resolution methods such as mediation or arbitration may be specified in individual service agreements.

15. Severability Clause

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent, or if such modification is not possible, the provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.

16. Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through our website with an updated "Last updated" date. For active service clients, significant changes may be communicated directly. Continued use of our website or services after such modifications constitutes acceptance of the updated terms.

17. Entire Agreement and Precedence

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any applicable service agreements, constitute the entire agreement between you and Arun Prakai regarding your use of our website and services. In the event of any conflict between these general terms and a specific service agreement, the service agreement shall take precedence for matters related to active cleaning services.

18. Waiver Provisions

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of any provision shall be effective only if in writing and signed by an authorized representative of Arun Prakai.